Olive Grove Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Olive Grove Hospice does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. 

Olive Grove Hospice provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written materials in other formats (e.g. large print, audio, accessible electronic formats). Olive Grove Hospice provides free language services to people whose primary language is not English such as qualified interpreters and information written in other languages. 

If you need these services, contact the Section 504/ADA Coordinator/Section 1557 Civil Rights Coordinator at (763) 219-4939. If you believe that Olive Grove Hospice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex you can file a grievance with:

Stacy Lopez Administrator/Director of Nursing/ADA Coordinator/1557 Coordinator
12402 Jamestown St. NE Suite 200 Blaine, MN 55449
Phone:(763) 219-4939
Fax:(763) 219-4940
slopez@olivegrovecare.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Stacy Lopez, Administrator/Director of Nursing/ADA Coordinator/1557 Coordinator, is available to help you. 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office of Civil Rights Compliant Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 2020; 1-800-368-1019, 800-537-7697(TDD)