Notice of Availability of Language Assistance and Auxiliary Aids and Services

Olive Grove Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Olive Grove Hospice does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. 

Olive Grove Hospice proOlive Grove Hospice provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats).

We also provide free language assistance services in a timely manner to people whose primary language is not English, such as qualified interpreters or translators and information written or provided orally in other languages.

Olive Grove Hospice provides reasonable modifications.

If you need these services, contact: Stacy Lopez, Section 504 and Section 1557 Coordinator, at (763)219-4939 or slopez@olivegrovecare.com

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-651-328-6934 (TTY: 7-1-1).

Somali: OGAYSIIS: Haddii aad ku hadasho af Soomaali, waxaad heli kartaa adeegyo bilaash ah oo ku saabsan caawinta luqadaha. Wac lambarkan 1-651-328-6934 (TTY: 7-1-1).

Hmong: LUS CEEV: Yog koj hais lus Hmoob, muaj kev pab cuam txhais lus pub dawb rau koj. Hu rau 1-651-328-6934 (TTY: 7-1-1).

Karen: MUE PNAW: Xa na' nuyaw taw hkeu Karen le, n’wue htaw haw hki hko hka e lu k’le w’buh le, pa nuyaw g’aw k’nyaw keu ma t’wue hpo. K’la w’kwa kaw htaw 1-651-328-6934 (TTY: 7-1-1).

Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi 1-651-328-6934 (TTY: 7-1-1).

Russian: ВНИМАНИЕ: Если вы говорите на русском языке, вам доступны бесплатные услуги переводчика. Звоните по телефону 1-651-328-6934 (TTY: 7-1-1).

Chinese (Mandarin): 注意: 如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-651-328-6934 (TTY: 7-1-1).

Arabic: تنبيه: إذا كنت تتحدث العربية، تتوفر لك خدمات مساعدة لغوية مجانية. اتصل على 1-651-328-6934 (TTY: 7-1-1).

Amharic: ማስታወሻ: የሐምሓርኛ ቋንቋ ተናጋሪ ከሆኑ፣ ከክፍያ ነጻ የሆኑ የቋንቋ ድጋፍ አገልግሎቶች ይቀርቡልዎታል፡፡ ስልክ ቁጥር 1-651-328-6934 (TTY: 7-1-1) ይደውሉ፡፡

Oromo: HIMA BEEKISAA: Yoo afaan Oromoo danda'uu, tajaajiloonni deeggarsa afaanii tola ni argami. 1-651-328-6934 (TTY: 7-1-1) irratti bilbili.

French: ATTENTION: Si vous parlez français, des services d'aide linguistique gratuits vous sont proposés. Appelez le 1-651-328-6934 (TTY: 7-1-1).

Lao: ແຈ້ງການ: ຖ້າທ່ານເວົ້າພາສາລາວ, ທ່ານສາມາດໃຊ້ບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາໂດຍບໍ່ເສຍຄ່າ. ໂທ 1-651-328-6934 (TTY: 7-1-1).

German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienste zur Verfügung. Rufen Sie an: 1-651-328-6934 (TTY: 7-1-1).

Korean: 알림: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-651-328-6934 (TTY: 7-1-1)번으로 전화하십시오.

Thai: เรียน: ถ้าคุณพูดภาษาไทย, มีบริการช่วยเหลือด้านภาษาโดยไม่มีค่าใช้จ่ายไว้ให้บริการ. โทรศัพท์ 1-651-328-6934 (TTY: 7-1-1).vides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written materials in other formats (e.g. large print, audio, accessible electronic formats). Olive Grove Hospice provides free language services to people whose primary language is not English such as qualified interpreters and information written in other languages. 

If you need these services, contact the Section 504/ADA Coordinator/Section 1557 Civil Rights Coordinator at (763) 219-4939. If you believe that Olive Grove Hospice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex you can file a grievance with:

Stacy Lopez Administrator/Director of Nursing/ADA Coordinator/1557 Coordinator
12402 Jamestown St. NE Suite 200 Blaine, MN 55449
Phone:(763) 219-4939
Fax:(763) 219-4940
slopez@olivegrovecare.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Stacy Lopez, Administrator/Director of Nursing/ADA Coordinator/1557 Coordinator, is available to help you. 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office of Civil Rights Compliant Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 2020; 1-800-368-1019, 800-537-7697(TDD)